Privacy Policy

Kinder Hospital operates the Kinder Hospital WhatsApp Chatbot as a communication and patient engagement service. This Service is provided by Kinder Hospital and is intended for use as is.

This Privacy Policy is intended to inform users about our policies regarding the collection, use, and disclosure of personal information when using the Service. By choosing to use the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

The personal information that we collect may include your name, mobile number, appointment details, patient identification details, health-related information voluntarily provided by you, messages exchanged through the Service, and any other information voluntarily shared by you through the Service.

Kinder Hospital does not sell or rent your personal information. Your personal information may be shared only to the extent necessary to provide the Service, support healthcare operations, comply with applicable laws or legal obligations, or where otherwise permitted or required by law.

The Service operates through third-party platforms such as WhatsApp, and your use of such platforms is also subject to their respective terms of service and privacy policies. Kinder Hospital is not responsible for the privacy practices, security or availability of such third-party platforms.

Kinder Hospital takes reasonable measures to protect the security and confidentiality of your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted through our official channels, and continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

If you have any questions or concerns regarding this Privacy Policy or the handling of your information, please contact Kinder Hospital through the contact details available on our official website.

By using the Kinder Hospital WhatsApp Chatbot, you agree to the collection and use of information as described in this Privacy Policy.